See the FalsePositives page for more information, including why you should upgrade to a better virus scanner.
#Install4j freezes install
If your virus scanner says that there is, please report it to the makers as a false positive, and then use your virus scanner's "unquarantine" or equivalent functionality, or temporarily disable it, to be able to install and use WorldPainter. There is no virus, trojan or other malware in WorldPainter. My virus scanner says there is a virus, trojan or other malware in WorldPainter While we hunt for a permanent solution you can fix the problem whenever it occurs by resizing the WorldPainter window, or resizing the dock on the left of the WorldPainter window (by dragging the right edge of it). This is a known problem in JIDE, the external library which we use for the docks. The brush is displayed off centre and it leaves a trail of garbage
Try experimenting with different Overlay Scaling and Painting settings on the Performance tab of the Preferences screen. This is a known problem in WorldPainter which some people experience, for as yet unknown reasons having to do with the image size and type. WorldPainter lags badly when I use an overlay image See the Thrashing page for instructions for fixing it. If the Export appears to hang and WorldPainter is using a lot of CPU and/or the harddisk is continually being used then it may be that WorldPainter is trying to use too much memory, a condition called thrashing.
WorldPainter hangs during Export while using a lot of CPU and/or harddisk resources It will allow WorldPainter to start again, allowing you to undo the change you made, or confirm that the change was what caused the problem so you know to undo it. If you made a change (such as installing custom brushes or a plugin, or changing a preference) and now WorldPainter won't start any more, or isn't usable any more, try using WorldPainter Safe Mode.
#Install4j freezes mac os x
Troubleshooting Windows Troubleshooting Mac OS X Troubleshooting Linux WorldPainter won't start or isn't usable any more after a change Don't forget to also check the troubleshooting page specific to your operating system: This is the generic troubleshooting page.
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